Frequently Asked Questions

You may exchange your purchase within 7 days of receipt for an item of equal or greater value. And you will be responsible for the delivery fee in addition to any price difference between the items being exchanged. You may also exchange a purchased item for one that is 20% less expensive than the original price, and we will refund the difference.
Standard shipping takes from 24 to 48 hours during the regular season.
Yes, you may cancel your order within 24 hours of the purchase date if it has not yet been delivered.
We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.
We ship everywhere in Jordan.
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